FAQ

For customers who purchased Uni-motion

For initial settings after purchasing Uni-motion, troubleshooting, frequently asked questions, and software downloads, please refer to the Uni-motion Users Guide.

Frequently asked questions before purchasing Uni-motion

Q: Can I pay in installments?
A: Our order site does not support installment payments by credit card. However, after payment, you may be able to change the payment method from lump sum to installments by requesting your credit card company. Please contact your credit card company for details.

Q: What can I do with Uni-motion?
A: Uni-motion tracks body movements, allowing you to move your entire body in VR space. It can also be linked with Virtual Motion Capture to control 3D avatars like VTubers.

Q: What VR devices are compatible with Uni-motion?
A: Uni-motion is compatible with Meta Quest series, HTC VIVE series, and other devices. Please check the list of verified compatible devices for more details.


Q. What kind of software do you support?
A. Please check the compatible software list.

Q: Can I use Uni-motion by itself?
A: Uni-motion cannot be used by itself.
For VR Full-Body Mode , a PC and VR headset are required.
For Upper Body Mode , a PC is required.
For Standalone Mode , a PC is necessary for initial setup. Then, a PC and VR headset will be required.


Q. Can many people use Uni-motion at the same time?
A.

At this stage (as of April 27, 2021), it is scheduled to be supported. However, please refrain from simultaneous use in a narrow space as it is dangerous.

Q: Can I use Uni-motion with macOS?
A: Uni-motion is not compatible with macOS. A Windows PC is required.

Q: If I add more Uni-sensors, can I track my arms or other body parts?
A: Yes, it is possible. For details, please refer to the Uni-motion user guide .


Q: Are there any health risks?
A: As this product uses radio waves and wireless communication, please refrain from using it if you have a pacemaker or near medical devices. Additionally, please be cautious of blood circulation when fastening the belt.

Q: Can I use Uni-motion to create video content?
A: Yes, you may use it for video production. However, please ensure to comply with the copyright and terms of use regarding characters and materials used in the production.
For example, if you create a dance PV using MMD characters and upload it to YouTube, please adhere to the terms of both the character’s rights holders and YouTube.