For customers who purchased Uni-motion

Please refer to the Uni-motion Users Guide after purchasing Uni-motion.


For customers who have not yet purchased Uni-Motion If you have any questions before purchasing Uni-Motion, please see our Frequently Asked Questions.

The information desk

If you have any questions or inquiries, please contact Uni-motion support. We will do our best to respond as soon as possible, but please understand that there may be delays in responding during busy periods.

Support contact date and time

Monday to Friday 10:00 to 17:00 (closed on weekends and holidays)

Requests when making inquiries

・To check the status of your order, please let us know your name, email address, phone number, and order number at the time of ordering .
・If you have any questions about the software, please let us know the version you are using. Also, make sure you are using the latest version .


Inquiry form

Please contact us using this form.


Simplified Chinese

Traditional Chinese