inquiry

For customers who purchased Uni-motion

Please refer to the Uni-motion Usage Guide for the usage guide and Q&A after purchasing Uni-motion .

Uni-motion user guide

FAQ

(Updated 23.5.12)

Q. When is the next sales period?
A. We would like to inform you as soon as possible, but the detailed timing is undecided. Please check the latest information on the official Twitter .

Q. Can you ship overseas? Can you ship overseas?
A. Only in Japan. Delivery is within Japan only.

For other frequently asked questions , please check here.

The information desk

If you have any questions or inquiries, please contact Uni-motion support. We will do our best to respond as soon as possible, but please understand that there may be delays in responding during busy periods.

Support contact date and time

Monday to Friday 10:00 to 17:00 (closed on weekends and holidays)

Requests when making inquiries

・To check the status of your order, please let us know your name, email address, phone number, and order number at the time of ordering .
・If you have any questions about the software, please let us know the version you are using. Also, make sure you are using the latest version .

 

Inquiry form

Please contact us using this form.

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